The establishment of the ICT Services Approved Supplier Panel is a significant part of the Government ICT Strategic Plan, which aims to deliver effective and efficient procurement solutions and savings on products and services across agencies. The ICT Services Approved Supplier Panel comprises of a diverse range of ICT Services in over 30 categories and 130 sub categories.
Supporting the contract is the ICT ePortal which facilitates request for quotes and vendor performance reviews. NSW Procurement
Approved suppliers are listed in the ICT ePortal, eligible customers are required to login in to the ICT ePortal to obtain this information to ensure that they receive the most current list of suppliers.
Supplier Performance Management
The NSW Department of Commerce – ICT Vendor Management Team will use a number of information sources in reviewing the ongoing performance of suppliers.
Examples of information considered as part of a Supplier Review are Vendor Reviews (completed by clients at the completion of each project) Compliance with the approved supplier panel contract Client usage Complaints Vendor participation Changes in financial status and legal entity Non-Compliance to Government Code of Ethics.